As part of our 'Faces behind the frog' blog post series, we talk to Vikki about life as our Head of Account Management and her previous experience as a teacher.
What do you find most exciting about working at Unifrog?
So many things! I would probably have to say new developments and the impact they have on schools and students. It's super exciting when you’ve had an idea yourself, or heard about one from the team or a partner school, and then see it develop into a new tool. We always ask a few of our partners to test out new tools, and seeing their reactions as they realise how much of a difference it's going to make to either their CEIAG tracking and management, or opportunities for their students, is equally as exciting as the initial idea.
What part of your job do you find most challenging?
I support the Account Management and Partner Success Teams, and with 2,000 partners to look after, every day is super busy. Our partners provide us with amazing feedback, from how fantastic they're finding the platform to the barriers they have in delivering CEIAG in their schools. I love hearing about these barriers and helping the teams to support our partners to overcome them. I suppose you could say it's our partner schools' challenges that become mine, and I love the challenge of finding the perfect solution.
Has previous experience as a teacher served you well in this role?
Absolutely! I've had first hand experience of the difficulties when it comes to planning and delivering careers, whether that be a shortage of allocated time, making sure students have the right information for their chosen pathway, trying to create lessons which capture their imagination and raise their aspirations, the list goes on! But it's these experiences - those of the team and of our partner schools - that drive everything we do at Unifrog.
If you could meet any historical figure, who would it be and why?
This is a tricky one. I'd have to say Rosa Parks. I'd love to go back in time to watch her make a stand against racism through simply sitting on a bus. That one act sent shockwaves through America and earned her the title of ‘the first lady of civil rights’. A phenomenal woman!