I'm a student and I'd like to talk to you
To find solutions to the most common queries, and to send a message straight to the right person at Unifrog, first sign in here
I can't login!
You can reset your password here.
Make sure there's no typo in your email address. If you're still struggling, ask your teacher/counselor to look up on the teacher side what email address is associated with your account.
If your school / college has subscribed to Unifrog but you don’t yet have a student account, let your teacher/counselor know and they can create an account for you.
I haven't received / can't find my welcome email
Check your junk/spam folder. If you can't find it there, request another welcome email here.
I've been told I need a Sign up code to create a Unifrog account for myself
Some schools / colleges choose to create student accounts by uploading students' details to Unifrog, and others choose to have students create their own accounts by using a Sign up code.
If you've been told to create yourself a Unifrog account by using a Sign up code, ask your teacher / counselor for the relevant code. Once you have it, use it here.
You only need to use a Sign up code once - it lets you create your own username and password, which from then onwards you use to get into your account.
I'm not at a school / college that's partnered with Unifrog, but I want to use Unifrog anyway
Unfortunately we have to partner with a school / college first; we can't even set you up with a demo account.
We would love to get your school / college on board with Unifrog! The quickest way is for us to give your teacher / counselor a demonstration of the platform - if they are up for having a look, they can arrange a demo using this link.