Overview: Parent/guardian accounts

Want to watch the video above when you're not signed into Unifrog? Here's the link.

Here is what parents can do on Unifrog, and how these accounts are set up.
 

***Quick links to related guides***
If you have a teacher account, here are some related guides about parent accounts:

• How to enable parent accounts: For schools and colleges using our MIS-sync, for schools and colleges not using our MIS-sync
• Introducing parents to Unifrog: For international schools, For UK schools and colleges
• Managing parent accounts

In a nutshell

This special sort of Unifrog account allows a parent to: 

• Stay up to date: See their child’s next tasks, unfinished actions, upcoming events, placements, and the interactions added by their teachers
• Try out: Try all our student tools, from the quizzes to the libraries and university and apprenticeships search tools
• Learn: Find events (like webinars and fairs) and guides aimed at parents and guardians
• Stay in touch: Sign up to our monthly parent newsletter (which tells parents and guardians about news and opportunities to do with careers and progression).

Schools do not create parent accounts directly, but they can make it possible for a parent to create their account themselves:

1. First, the school adds the parent's email address to their child’s Unifrog profile, in the dedicated fields for parents/guardians.
2. Then, the parent can create their account themselves either by using Google SSO on the normal Sign in page, or by using their email address here: http://www.unifrog.org/parent

Once a parent has created their account, from then onwards they can sign in on the normal sign-in page, using either their email and password, or Google SSO (but not Microsoft SSO).

What a school controls when it comes to parents and parent accounts

There are different settings and controls a school can apply related to parents and parent accounts:

• Linking or Unlinking parents: your school can choose whether to add parent email addresses on their child's Unifrog profile. This is what links a parent to their child and allows them to see information related to their child.
• MIS sync: if your school uses our MIS sync, you can choose whether or not to sync the parent email addresses as part of the overall sync - this is an optional setting. To change the setting, someone from your IT team needs to log in to your school's Wonde interface (this is not on Unifrog).
• Daily Summary emails: This is an email parents receive if they have been added on their child's profile, even if they don't have an account (the email will also let them know they can create an account). Your school can opt In or Out of these.
• Interactions: your school can choose for interactions to either appear or not appear for parents who have an account. If interactions do appear, the parent only sees interactions added for their own child, and they only see the ‘details for parents’ field and not the general description of the interaction.

How do schools and colleges add parent email addresses to students’ profiles?
 

• IF YOUR SCHOOLS USES OUR MIS-SYNC INTEGRATION:
  
  Parent email addresses can be synced as part of the normal integration. This is an optional permission for the school to give Unifrog.
   
• IF YOUR SCHOOL DOESN'T USE OUR MIS-SYNC INTEGRATION:
  
  Use one of the following methods:
   
  • In bulk by csv upload: Scroll down to the Bulk update student details section of the Student tab in Help, go to the uploader for Parent email addresses and follow the instructions. 
     
  • Student-by-student: Teachers with editing permissions can add parent email addresses for students one-by-one on the Edit basics page of a student’s profile on the teacher side. 
     
  • On the Grid editor: Teachers with editing permissions can use the Grid editor view of the Manage page to quickly add and edit parent email addresses for multiple students. On this page, first pick the right school leaving year, then select ‘Parent/guardian’ as the field to edit.

Pro tip: As well as being how schools and colleges add parent email addresses to the platform, the above methods are also how teachers can edit parent email addresses. 

How does a parent open their account?

As long as a parent first has their email address added against their child on the teacher side of Unifrog, a parent can create their parent account at the link: https://www.unifrog.org/parent by either entering their email, or by using Google SSO (Microsoft SSO doesn't work for parents).

If a parent is unable to create their account, this is because either:

• Their email address hasn’t been linked to their child’s profile on Unifrog
• Their child doesn’t have a Unifrog account.

In both cases, the parent should contact their child’s school or college.

What emails can a parent receive?

There are two types of emails parents and guardians can receive: the Daily Summary Email (they do not need an account to receive this) and the Next Steps Newsletter (they need an account to receive this).

The Daily Summary Email summarises activities their child has done on Unifrog the day before. Parents receive this if:

• Your school has opted IN to the Parent Daily Summary Email (check this at number 6 here), AND
• The parent's email has been added to their child's Unifrog profile

A parent / guardian does not need to have a parent account to receive the Daily Summary Emails, and can unsubscribe from a link in the emails. However, if they do have an account, they can also unsubscribe from / subscribe to the emails in their settings.

The Next Steps Newsletter shares parent webinars, guides, and opportunities for their child. A parent/guardian needs an account to receive the newsletter, and they can subscribe by going to their settings.

What happens if a parent has multiple children with Unifrog accounts, and at different schools?

As long as their email address has been added in the parent/guardian field for each child, parents will see all their children in their account, even if the children are at different schools or colleges, and even if one child is at a primary school, and another at a secondary school.
 

What information about their child can a parent see?

Parents have very limited access to what a student and their teachers have done on Unifrog. For example, a parent cannot see the results of quizzes a student has taken, the guides they've read or favourited, the events they've signed up to, the skills or activities they've recorded, the opportunities they've shortlisted, the essays or CVs they've drafted, the feedback or comments that teachers have sent them or that they've sent teachers, or applications the student is making or is intending to make.

The things parents can see are designed to help a parent have useful conversations with their child, in particular regarding what opportunities are open to their child. Here's what a parent can see:

• Basic information 
  Student name, last login, form name, class teachers
   
• Placements
  • If they are the parent added for a specific placement (ie on the Student initial form): They can see the status of and review the information added by their child, and by the employer, in the forms completed before the placement takes place (the Student initial form and the Employer initial form).
  • If they are not the parent added for a placement: They can see the status of, but cannot open, the before-placement forms.
  • Regardless of whether they are the named parent for a placement: They can see the status of, but cannot open, the during placement forms (the check-in forms, and the logbook), and the post-placement forms (the employer review form, and the student reflection form).
     
• Latest interactions
  A summary of interactions added for the child by the child's teachers. Schools can choose to switch off the ability for parents to see these. 
  
  Even if the ability for parents to see a summary of interactions is switched on, a parent cannot see what has been added by the teacher into the ‘Details’ field which the student can see, or the ‘Notes for teachers’ field - instead, there is a special ‘Details for parents’ field, and also a parent cannot open items that have been attached to interactions (even if the item is openable by their child). 
  
  We only show parents interactions added after 1 October 2025.
   
• Next badges
  The next badges that the platform suggests the student unlocks on Unifrog. For example, depending on what a student has done so far on the platform, a student's next badge might be unlocked by starting to draft their CV/Resumé. A parent cannot see the badges their child has already unlocked.
   
• Unfinished actions
  Things their child has started to do on Unifrog but hasn't finished yet. The parent might be able to see, for example, ‘Personal statement: Min character count not reached’, or ‘UK universities shortlist: not saved yet'. A parent can't click in to see more about the actions - for example, they can't see their child's draft statement, or what programmes are in their child's unsaved shortlist.
   
• Upcoming events
  The names and timings of up to three upcoming Unifrog webinars and fairs that their child could attend. Parents can't see whether or not their child has signed up to events.

Can a parent see information about the other parent?

On Unifrog each student has two fields for parent details. If both of these are filled by the student's school, when a parent is looking at their child's profile, they can see: the name of the other parent, whether the other parent is signed up to notifications, and the last time the other parent logged in. They cannot see the other parent's email address.
 

Does a school/college need to get permission from parents before adding their details to the platform?

No, the school/college does not need to get parents' consent before adding their details to the Unifrog platform, they can rely on legitimate interests. The school/college and Unifrog have a legitimate interest in inviting parents to create their own Unifrog accounts, so that parents can view more information about their child's activities and opportunities on Unifrog, helping parents to support their children in relation to their decisions about careers, apprenticeships and higher education, improving outcomes for children. Parents can ask for their email addresses to be removed at any time, which is explained in our privacy policy. Unifrog has conducted a legitimate interest assessment as required by the GDPR; read it here.

What if a student does not want their parent associated with their account?

A student can see in their Settings if they have parent details added for them, and they can see if these parents have associated parent accounts. If the student wants to have these details removed, they can ask their school/college to remove them.

When are parent accounts deleted?

A parent can delete their account whenever they want to via a button for this on their Settings page.

A school / college cannot delete a parent account, because a parent account does not belong to a specific school or college. A parent account is a standalone account, which is linked to a specific student or students. 

However, a school or college can unlink a parent from a student at their school by removing the parent's email address from the field for ‘Parent / guardian email address’ in the student's ‘Edit basics’ page. This will:

• Remove the parent from the school's system on Unifrog, so they no longer appear anywhere for the school (unless they have another child at the same school, who hasn't been unlinked)
• Remove the student from the parent's account - so when the parent next logs in, they won't see anything at all about that child. 
  • If the parent has other children linked on Unifrog, they will continue to see information on their other children, and to see the upcoming parent events and parent guides.
  • If the parent has no other children linked on Unifrog, they will see only the parent guides and nothing else.

A parent account is deleted automatically from Unifrog when either of these two things happens:

• They haven't had any students linked to their account for 2 years
• It's been 4 years since the last of their linked children graduated school

What happens to a parent's account when their child is alumnified?

When a student is turned into an alumnus on Unifrog, their parent (if linked to the student) sees only this child's name, school name and form group, and the fact they are an alumnus. The parent no longer has the option to use the student side of the platform as this child, or to see parent events. The parent continues to access the parent guides, until their account gets automatically deleted.

Why are parent accounts so important?

A lot research suggests that parents and guardians are the most important influencers when it comes to young people deciding on their next steps after school. We even found this in our own student survey last year, where 72% of students said they go to parents and guardians for advice about their future, more than picked any other sort of influencer.

The new accounts are designed to help parents and guardians support their children to find their best next steps for them after school or college. Parents and guardians can explore the platform like their children do, see their children’s next tasks and unfinished business, see summaries of interactions added by teachers for their children, and sign up to events specifically aimed at parents and guardians. 

What has happened to 2050 student accounts?

Previously, we allowed parents to create ‘dummy’ student accounts (with their own separate leaving year, set to 2050) to explore the platform. 2050 accounts have now been discontinued - it is no longer possible to create them - and in July 2026 we deleted all the 2050 accounts that existed at that time.